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Bank Recon: why can't I update my amount, payment reference or financial source?
Bank Recon: why can't I update my amount, payment reference or financial source?

Previously I could insert my amount, payment reference and financial source, but not anymore.

Amanda de Bruyn avatar
Written by Amanda de Bruyn
Updated over a week ago

You might have noticed that the payment reference and amount on the import screen has disappeared:

And it is not editable on the Statements screen:

This is because Bank Recon is active on your office, where the expectation is for Bank Recon to fill these fields directly when matched.

By letting Bank Recon handle these fields automatically, weโ€™re reducing the chance of mistakes and making your life a little easier. Our goal is to eliminate manual work and automate processes as much as possible, so you can focus on more important things.

When you've matched the items from bank recon, this will automatically have updated as per the screenshot above.

If you wish to have Bank Recon deactivated on your office, please reach out to [email protected] or via the blue button on Commspace. ๐Ÿ˜Š

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