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Bank Recon: how to exclude payments

I have a transaction that shouldn't be processed on Commspace. How can I exclude it from my Bank Recon?

Amanda de Bruyn avatar
Written by Amanda de Bruyn
Updated over 10 months ago

Sometimes we need to exclude items from our recon, without deleting it, as we still need a holistic view when it comes to reconciliation and audits.

Example: this would typically be non-commission related income, such as rental income.

Step 1: Identify the transaction you want to exclude and select the checkbox
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Step 2: expand "More Actions" to reveal "Match Status"

Step 3: select "Excluded" and click on set

Your item has now been excluded from Bank Recon and will look like this:

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