It's important to know that these data feeds are received directly and automatically from the provider, therefore we don't have direct control over delays, discrepancies or missing statements.
However, we have our contact persons per provider, so you're welcome to pop us a message if you have any queries on your data feeds, which we will forward to the relevant provider with urgency to assist with the efficient processing of your commission statements.
Here's what we know regarding estimated receipts of data feeds:
Provider | Month received |
AC&E Underwriting Managers | Feeds are received for payments yet to be made in that month |
Allan Gray | Feeds are received is for payments made during the previous week |
Telesure: Auto & General, Budget, First for Women, Unity, Virseker | Feeds are received for payments yet to be made in that month |
Bestmed | Feeds are received as soon as payment is done |
MUA | Feeds are received on the 12th for payments made on the 15th of that month |
Stratum Benefits | Feeds are received as soon as payment is done |
TSA | Feeds are received for payments yet to be made in that month |
Garagesure | Feeds are received for payments yet to be made in that month |
Medscheme: Bonitas and Fedhealth | Feeds are received as soon as payment is done |
M&G Investments | Feeds are received at the end of the month for payments made during the month (payments expected around the 25th every month) |
Capital Legacy | Feeds are received for payments yet to be made in that month |
Ninety One | Feeds are received at the start of the next month for payments made during the previous month |
Coronation | Feeds are received on the Friday for payments made during the Wednesday |
Hollard Life | Feeds are received every week according to payment schedule of brokrage |
Momentum | Feeds are received as and when commissions are earned |
Old Mutual | Feeds are received as soon as payment is done |
Turnberry | Feeds are received as soon as payment is done |
XL Transit | Feeds are received at the end of the month for payments made in that month |
PS: you can activate any of the above-mentioned feeds by filling out the new activations form.