When a user uploads a statement that has a VAT discrepancy, Commspace will
block the statement items from linking. The VAT is checked when you import the statement. Commspace will change the statement status to "Not Ready" and the user won't be able to link and allocate when there are VAT discrepancies.
Example:
As you can see in the example below, Commspace blocked this statement item from linking because there is a VAT % Discrepancy.
Commspace is expecting 15%, meaning that the VAT should be 15.00 (100 x 0.15), but received 5.00. Thus, there is a 10.00 difference between what was expected and what was received. Commspace then proceeds to block the statement item from linking.
The status will look like this on the system:
An error message will appear at the top of the statement detail tab as
well as the statement item page, as can be seen below:
The user will have the option to view the VAT discrepancies by clicking on the
"View Now" link. This will take the user to the statement items that has
the VAT discrepancies.
The user can do 3 things to overcome the linking block:
1. Delete the statement and upload one that is correct.
2. Edit the statement item(s) to show the VAT correctly (HIGHLY DISCOURAGED).
3. Press on the "Ignore Vat % check" link. You will be greeted by an input box (as seen below) where you need to provide a reason why you are ignoring the VAT % check. If you do not provide a reason, you won’t be able to link and allocate.
VAT discrepancies are defined as a material value difference between what it
should be (15% of Ex VAT) vs what it actually is (More or less than 15% of Ex VAT).
There is a threshold that needs to be reached before the VAT discrepancies are reported and linking and allocation is blocked. So, not every small difference will trigger Commspace to block linking and allocation. Only when it is material will we block linking and allocation.
The user will also be able to report on the VAT discrepancy and Ignore reason.
Here is an example of the reporting field options:
Please contact support if you need any assistance with this feature.