Commspace

If your office needs to add or remove a user, please email <a href="mailto:support@commspace.co.za" rel="nofollow noopener noreferrer" target="_blank">support@commspace.co.za</a> with the necessary details. Important: All user management requests must come from an admin user within your office. This ensures that changes are properly authorized and helps maintain data integrity. To add a new user, the admin should include the following information in the email:

- Name &amp; Surname
- Phone Number
- Email Address

Commspace Users

Find answers and get help from Intercom Support and Community Experts

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Roles	Functionality	Permissions
Office User (Admin User)	Importing of statements	View & Edit
	Linking and Unlinking of Clients	View & Edit
	Allocating & Deallocating of statements	View & Edit
	Clients, Products & Products Agreements Sections, settings, Partners, Agreements, Reports	View & Edit
	Downloading of Unlinked but not the importing thereof	View & Edit
	Dashboard (Home)	View & Edit
	Clients	Download unlinked report

Office Viewer	Clients, Products & Products Agreements Sections	View
	Products per client	View
	Audit Trail (Recent Activity)	View
	Training Tab	View

Commission Editor	Importing of statements	View & Edit
	Linking & Unlinking of Clients	View & Edit
	Allocating & Deallocating of statements	View & Edit
	Dashboard (Home)	View only general production figures. Partner production graph is omitted.
	Audit Trail (Recent Activity)	View
	Training Tab	View
	Clients, Products & Products Agreements Sections, settings, Partners, Agreements	No Access

Commission Viewer	Commission statements	View & Download
	Statement items	View
	Dashboard (Home)	View only general production figures. Partner production graph is omitted.
	Audit Trail (Recent Activity)	View
	Training Tab	View
	Clients, Products & Products Agreements Sections, settings, Partners, Agreements, Linking, Allocating	No Access

Client Commission Viewer	Audit Trail (Recent Activity)	View
	Training Tab	View
	Clients, Products & Products Agreements Sections	View only
	Commission and products per client	View only

Client Viewer	Clients, Products & Products Agreements Sections	View
	Products per client	View
	Audit Trail (Recent Activity)	View
	Training Tab	View